Monday, September 12, 2016

Death Wish Coffee Company - Expressing My Disappointment

When it comes to Death Wish Coffee Company, I have a hard time putting my disappointment and anguish into words. They were one of the first companies to give me the time of day when I started reviewing coffee. After they read my first review and loved it, I got a complimentary bag of grounds in the mail. There was some back and forth after that, but it largely tapered off on their end.

I continued to sing their praises, writing and tweeting the wonders of Death Wish Coffee Company. I rarely heard from them throughout any of it. The responses I did get had to be pried from them. Eventually, I got tired of shucking and jiving for nothing. I tried to keep up the adulation. I had to stop.

It got to the point where Death Wish started to treat me like an irritant. I felt like I was brushed under the rug. They wanted me to go away and that's exactly what I did...until now. I'm tired of sitting on the feelings that this unpleasant experience has created. I wanted to lay it out in the hopes that Death Wish might recognize what has occurred.

I don't know what I'm going to get from Death Wish or what I expect. They don't owe me anything. I guess I just want them to be the Death Wish I met the first time around. The Death Wish that seemingly made me a priority, even though they had so many other things on their plate.

I could never say a bad word about Death Wish. They're great. The products they produce are among the best in the coffee world. That being said, I have an idea of what a coffee company should be about. Death Wish hit every mark in the beginning and later missed all those points in the future. I know they're better than what they have been lately.

I miss having their coffee. I can't remember the last time I had it. I think about them often and I'm glad I'm finally getting this out in the open.

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